Instagram · DMs & comments

Every DM,
handled like revenue.

Shadia manages Instagram DMs and comments — instant replies, lead qualification and booking around the clock.

Unified platform · No credit card

Instagram
online · AI active
Customer

Do you have anything open Friday afternoon?

10:02
Shadia

Yes — 4:00 PM and 6:30 PM are open. Which works?

10:02
Customer

4 PM works

10:03
Shadia

Done. Appointment confirmed with reminder scheduled.

10:03
AI is confirming the booking and scheduling a reminder…
2B+
Monthly Instagram users
< 2 min
First reply with AI
24/7
After-hours DM coverage
All channels
Instagram + SMS together
Features

Instagram as a
conversion channel.

Automated DMs

Questions, booking and sales without living on your phone.

Comment replies

Detect buying intent and open a private thread automatically.

Stories & mentions

Turn reactions into follow-up conversations.

Sell in chat

Catalogs, qualification and close in the DM.

Analytics

See what converts and what copy works.

Shared workspace

Instagram alongside SMS and other channels.

How it works

Connect Instagram
in minutes.

01

Link your account

Official messaging permissions.

02

Set your rules

Pricing, services and escalation.

03

AI responds

DMs and comments handled instantly.

Use cases

For brands
built on Instagram.

Beauty & wellness

Book from the DM on your latest post.

Retail

Product and inventory questions answered instantly.

Services

Turn followers into confirmed appointments.

Agencies

One platform for every client account.

Official integration

Meta
Instagram Messaging API.

Secure connection with granular permissions. Your account stays protected and auditable.

  • Official messaging permissions
  • Unified history across channels
  • Human handoff with full context
  • Meta policy compliant
Instagram Messaging API Official
Unified platform Included
Human handoff 1-click
Availability 24/7

Your Instagram DMs,
always answered.

Connect Instagram and let Shadia turn every message into a booking or sale.

No credit card · Minutes to set up