WhatsApp · Primary clinical channel

Your practice,
where patients already are.

WhatsApp is the primary channel for patient communication. Shadia books appointments, confirms visits, sends pre-visit prep, and shares summaries, your team steps in only when it matters.

Official WhatsApp API · No credit card

WhatsApp
online · AI active
Customer

Do you have anything open Friday afternoon?

10:02
Shadia

Yes, 4:00 PM and 6:30 PM are open. Which works?

10:02
Customer

4 PM works

10:03
Shadia

Done. Appointment confirmed with reminder scheduled.

10:03
AI is confirming the booking and scheduling a reminder…
98%
Reminder open rate
40%
Average no-show reduction
< 30 s
AI receptionist first response
24/7
Front desk available
Features

Everything clinical,
right in WhatsApp.

WhatsApp booking

Patient requests an appointment in chat. AI receptionist confirms, reschedules, and syncs with your calendar.

Automatic reminders

24h and 1h confirmation. Pre-visit prep and no-show alerts without manual calls.

Post-visit summaries

Care instructions, medication guidance, and follow-up reminders sent after the visit.

24/7 AI receptionist

Hours, location, services, insurance, and visit requirements, answered instantly.

Escalation with context

Sensitive or out-of-protocol cases go to staff with full patient history.

Segmented follow-up

Follow-up reminders, preventive care campaigns, and inactive patient reactivation.

Patient record

Every conversation links to the clinical profile with full history.

Official API

WhatsApp Business API with verified number, approved templates, and maximum deliverability.

Clinical metrics

Appointments booked, no-shows, response times, and patient satisfaction.

How it works

Live in under
an hour.

01

Connect your number

Link your practice WhatsApp Business in minutes.

02

Configure your practice

Services, hours, providers, and escalation rules, no code.

03

Shadia goes live

Books, confirms, and follows up from message one.

Use cases

Built for
clinics and practices.

Primary care

Appointments, reminders, and visit FAQs on WhatsApp.

Dental

Schedule procedures, send prep instructions, and confirm attendance.

Mental health

Book sessions with empathetic tone and discreet reminders.

Multi-site networks

One number or many, with routing by location and specialty.

Official API

Connected to
WhatsApp Business API.

Shadia runs on Meta's official API, verified number, approved templates, and maximum deliverability for clinical reminders.

  • ✓ Verified business number
  • ✓ Approved reminder templates
  • ✓ Interactive buttons to confirm appointments
  • ✓ End-to-end encryption
Meta Business Partner Verified
WhatsApp Business API Official
Encrypted data Secure
Guaranteed uptime 99.9%

Your practice on WhatsApp,
without patients waiting.

Connect your number today and Shadia starts managing appointments and follow-up immediately.

No credit card · Official API · Under 1 hour setup