Enterprise

AI agents that scale
with your operation.

Control, security, and unlimited customization — for teams that cannot depend on fragile tooling.

View plans
< 5 min
Average response time with AI agents
90%
Conversations resolved without human intervention
24/7
Availability with no extra payroll costs
3x
Average increase in support capacity

Everything a serious operation needs

Full control over your customer service infrastructure.

Enterprise-grade security

End-to-end encryption, full audit logs, role-based access control, and compliance with international privacy standards.

Teams & permissions

Organize your operation into teams with granular permissions by role, folder, and channel. Each member sees only what they need.

Advanced API

Deep integrations with your internal systems. Queries, mutations, and real-time webhooks to sync every conversation event.

Custom reporting

Performance dashboards by member, team, and channel. SLA tracking, response times, and conversion analytics.

Custom AI agents

Train agents specialized in your operation, products, and customers. Escalation rules, business hours, and auto-assignment.

Dedicated multichannel support

Official WhatsApp Business API, Instagram, Facebook Messenger, and TikTok — all in a unified platform with full customer context.

Security & privacy

Your data. Only yours.

We never use your conversations to train models. Encryption in transit and at rest. Automatic backups and configurable data retention.

  • TLS/AES-256 encryption
  • Full audit log
  • Role-based access control
  • GDPR-ready compliance
  • Configurable data retention

Dedicated Enterprise support

Guided onboarding
Dedicated implementation with your technical team
Account Manager
A direct point of contact for your account
Priority SLA
Guaranteed response time < 4 hours
Custom integrations
Connector development for your internal systems
Why enterprise teams choose Shadia
Real scale
10M+
Messages per month handled without degradation
99.9%
Uptime SLA with dedicated infrastructure

“Enterprise operations cannot depend on tools that go down when they are needed most.”

Shadia runs on dedicated infrastructure with a guaranteed SLA. No arbitrary volume limits, no performance degradation during demand spikes. It scales with your business — not against it.

Ready to scale
your operation?

Talk to our team and we'll show you how Shadia AI adapts to your enterprise needs.