AI Agents

AI agents that resolve
customer support.

Train agents on your policies and knowledge in plain language. They answer complex queries, run actions on your systems, and hand off to humans with zero repetition.

No credit card required · Free to start

Ask Shadia
@shadia Confirm tomorrow's appointment.

Plain language — no workflows

AI is sending a follow-up message…
10+
Pre-built skills
Simultaneous agents
30 min
From config to production
100%
Configurable without code
Agent Types

An agent for every need

Follow-up Agent

Contacts inactive clients, reminds of commitments and reactivates cold leads automatically.

Appointments Agent

Books, confirms and reschedules appointments. Coordinates availability with your whole team.

Sales Agent

Qualifies leads, answers objections, sends proposals and closes via WhatsApp.

Support Agent

Resolves FAQs, manages tickets and escalates complex cases to the right team.

Onboarding Agent

Guides new clients step by step through onboarding to your service.

Satisfaction Agent

Requests reviews, manages complaints and measures NPS automatically post-service.

Agent Builder

Configure any agent in minutes

Define in plain language what your agent does, when it acts and what tools it can use. No code. No learning curve.

  • Describe behavior in plain text
  • Connect tools: WhatsApp, Calendar, contact systems
  • Define escalations and agent limits
  • Test and deploy in seconds
app.shadia.ai/setup
✦ Shadia
Hi! Welcome to Shadia. What's your business name?
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Capabilities

What your agents can do

Read and write messages on any channel
Query and update calendars
Update contact information in contact records
Generate reports and summaries
Integrate with external APIs
Execute automatic automatizaciones
Remember context from previous conversations
Escalate to the right human with full context
AI agents — what the numbers show
Autonomous resolution
80%
Of conversations closed without escalating to the team
< 2 min
Average resolution time for the AI agent

An agent that routes does not save you work. An agent that resolves does.

Shadia's AI agent does not transfer the conversation — it resolves it. It queries your systems, understands full context and closes the case. Your team only steps in when they have genuine value to add.

FAQ

Frequently asked questions

Do I need to know how to code to configure an agent?
No. Agents are configured entirely in plain language. You describe what you want it to do, and Shadia builds it automatically.
Can the agent make mistakes?
Agents have configurable limits. You define exactly what they can and cannot do. For sensitive actions, the agent requests human approval.
How many agents can I create?
On PRO you can create up to 3 active agents. On ULTRA, unlimited.
Do agents work on all channels?
Yes. A single agent can operate on WhatsApp, Instagram, Email and any connected channel from the same configuration.

Your first AI employee
is minutes away

Create your first agent today and start growing with a team that works around the clock.