Scheduling inside
the support conversation.
When bookings are part of customer service, Shadia handles availability, confirmation, and reminders in chat — no Calendly links, no broken handoffs to your team.
No credit card · Free to start
Automated appointments, start to finish.
Autonomous scheduling
The AI agent receives the request, checks availability and confirms the appointment without human intervention.
Smart reminders
WhatsApp reminders with optimal timing. The client confirms with a tap. No-shows eliminated.
Easy rescheduling
Clients can change their appointment by replying to the reminder. The agent updates the calendar automatically.
Calendar sync
Google Calendar, Outlook, Apple Calendar — all synced in real time. Zero double bookings.
Availability rules
Define hours, services, duration, prep times and maximum simultaneous appointments per service.
Occupancy reports
See when your calendar is full, which services get booked most and optimize your availability.
From scheduling chaos to total control.
- ✗Clients waiting hours for confirmation
- ✗No-shows with no prior reminder
- ✗Double bookings from human error
- ✗Receptionist taking appointments manually
- ✗No occupancy data or optimization
- ✓Confirmed in 3 minutes via WhatsApp
- ✓85% fewer no-shows with automatic reminders
- ✓Zero double bookings, real-time calendar
- ✓Your team focused on serving, not scheduling
- ✓Occupancy reports and trends
Perfect for any business that runs on appointments.
Clinics & practices
Medical appointments, pre-consultation reminders, automatic rescheduling.
Beauty salons
Multiple services, different durations, zero empty slots.
Academies & tutors
Individual classes, groups, free trial sessions.
Fitness & wellness
Personal training, group classes, initial assessments.
One appointment. Five automatic steps.
Client requests via WhatsApp
The agent detects intent, asks for date/service and checks real-time availability.
Instant confirmation
Appointment confirmed, summary sent and added to both the client's and your calendar.
24h reminder
Automatic WhatsApp message with all details. Client replies Y/N to confirm.
1h reminder
Second reminder with address, directions and option to reschedule if needed.
Post-appointment follow-up
Satisfaction survey and next appointment reminder. The cycle repeats effortlessly.
What changes with the scheduling engine
Fewer no-shows with automated reminders
Reminder windows that maximise confirmation rates
No-shows are not inevitable — they are the result of not contacting the customer at the right moment.
Shadia sends automated reminders at the most effective windows and requests confirmation. If there is no reply, the agent reschedules before the slot stays empty.
Of appointments requested outside opening hours
AI confirmation time at any hour
Your schedule does not stop when your team goes home. Neither should the ability to book.
Shadia captures every request in real time, checks availability and confirms in seconds — any time, on WhatsApp. Zero missed calls, zero ignored requests.
Inactive customers brought back by AI
Threshold to trigger a reactivation campaign
A customer who has not returned in 6 months is not lost — nobody has contacted them.
Shadia identifies contacts with no recent appointment and launches personalised reactivation messages. Not mass campaigns — messages that feel individual and timely.
Per day recovered by automating scheduling admin
Manual confirmation calls needed with Shadia active
Every hour your team spends managing the schedule is an hour not spent with real customers.
Confirmations, reschedules, reminders and new booking capture — all automated. Your team focuses on service, not logistics.