AI Receptionist

The front desk that
after hours too.

Shadia books, confirms, answers common questions, and preps visits on WhatsApp and Instagram. When a case needs a person, it escalates with the full history.

No credit card required · Setup in 24h

WhatsAppSarah M.

How much is the consultation?

AI is replying and offering a time slot…
WhatsAppJames T.

I need to change my appointment

AI is rescheduling…
InstagramEmily R.

Do you have anything open today?

AI is replying to the DM…
24/7
Front desk available
85%
Inquiries resolved without staff
< 30 s
First response time
0
Unanswered messages
Capabilities

Everything a great front desk does, automated

Scheduling

Books, confirms and reschedules appointments right in the chat, no external links or forms.

FAQs

Pricing, hours, insurance and requirements answered instantly, in your practice's tone.

Visit prep

Sends pre-visit instructions, required documents and fasting or prep reminders.

Handoff with context

When a case needs a person, Shadia escalates with the full history, no repeated questions.

Multi-channel

WhatsApp, Instagram and Messenger in one front desk flow, with the same level of service.

Reminders & confirmations

Automatic confirmations before every appointment to cut no-shows without manual calls.

Before & After

Front desk stops being the bottleneck

Without Shadia
  • ✗Front desk split between the phone and the room
  • ✗WhatsApp messages left unanswered for hours
  • ✗The same questions asked over and over
  • ✗Zero coverage outside business hours
  • ✗Every case starts from scratch for your team
With AI Receptionist
  • ✓Every message answered in under 30 seconds
  • ✓Appointments booked 24/7, even overnight
  • ✓FAQs handled without pulling in your team
  • ✓Sensitive cases escalated with full history
  • ✓Your team focuses on the patient in front of them
Front desk in action

Four moments Shadia handles on its own

A patient writes at 11 PM ✦ Replies, books, and confirms for the next day
Question about visit prep ✦ Sends pre-visit instructions instantly
Sensitive or out-of-protocol case ✦ Escalates to your team with full history
Patient asks to reschedule ✦ Offers the next open slot in the same chat
FAQ

Frequently asked questions

Does the AI Receptionist replace my staff?
No. It handles routine volume, booking, FAQs, visit prep, so your team can focus on the patient in front of them and the cases that truly need their judgment.
How does it handle sensitive or urgent situations?
You define the escalation rules. When it detects a case outside protocol, Shadia hands it to your team immediately with the full conversation history.
Does it work outside business hours?
Yes, 24/7. You configure what it can resolve on its own overnight and what waits for business hours.
Can I customize the FAQs?
Yes. You define the answers, tone and specific protocols for your practice or specialty, no code required.

Your front desk,
covered after hours.

Connect WhatsApp and Instagram and let Shadia handle patients around the clock without growing the team.