Hospitals

Enterprise AI for health networks.
Multi-site, roles and scale.

Shadia centralises multi-site operations with department-specialised agents, granular permissions and HIS/EMR integration, at hospital scale.

Enterprise · 99.9% SLA · Guided implementation

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5+
Locations on one platform
10K+
Monthly conversations
12+
Configurable roles
99.9%
SLA uptime
The Problem

Scaling without losing control

Multiple locations, departments and roles, coordinating patient care at hospital scale demands more than a chatbot.

Fragmented operations by location

Unified view of appointments, conversations and teams with per-location calendars.

Complex roles and permissions

Granular permissions by department: front desk, nursing, physicians and administration.

No operational visibility

Consolidated reports by location, department and interaction type in real time.

HIS/EMR integration

Connection to hospital systems via API for synced patient data and appointments.

Compliance and audit

Full audit trail, E2E encryption and enterprise access controls.

Capabilities

Enterprise for hospitals

Multi-site

Manage 5+ locations with centralised calendars, teams and reporting.

Roles and permissions

12+ configurable roles by department with least-privilege access.

Specialised agents

Department agents: appointments, triage, results, admissions and more.

HIS/EMR integration

Connection to hospital systems for synced patient data and appointments.

Enterprise reporting

Dashboards by location, department and volume with real-time operational metrics.

SLA and dedicated support

99.9% uptime, guided implementation and priority enterprise support.

Implementation

From pilot to full operation

Week 1

Operations assessment, department mapping and role and permission definition.

Week 2-3

HIS/EMR integration, multi-site calendar setup and agent training.

Week 4

Pilot at one location or department with real-time monitoring and adjustments.

Month 2

Expansion to additional locations with replicable templates and team onboarding.

Month 3+

Full operation with consolidated reporting, continuous optimisation and dedicated support.

Enterprise

Security at hospital scale

Infrastructure and compliance designed for health networks.

Enterprise compliance

E2E encryption, immutable audit logs and granular access controls.

Data at rest and in transit

Full PHI protection with hospital-grade standards.

Dedicated support

Guided implementation, 99.9% SLA and priority support team.

Hospitals, real scenarios
Multi-site
5+
Locations managed on one platform
1
Unified view of appointments, teams and conversations

“Scaling should not mean losing control of each location.”

Shadia centralises multi-site operations with per-location calendars, department roles and consolidated reporting.
FAQ

Frequently asked questions

How many locations can it manage?
No practical limit. Shadia centralises multi-site operations with calendars, roles and reports per location.
Does it integrate with our HIS/EMR?
Yes. We connect via API with major hospital systems to sync patients, appointments and results.
How does implementation work?
Guided phased implementation: assessment, integration, pilot at one location and gradual expansion with dedicated support.
What SLA do you offer?
99.9% uptime with priority enterprise support, proactive monitoring and a dedicated post-implementation team.

Scale your health network
without losing control.

Book an enterprise demo. We show you how Shadia centralises multi-site operations with roles, integration and scale.

Enterprise · Guided implementation