Mental Health

Support between sessions.
Sensitive documentation with AI.

Shadia documents sessions with reinforced confidentiality, responds to patients between visits and escalates crises per your protocols, so you can focus on therapy.

Reinforced confidentiality · Setup in 24h

Ask Shadia
@shadia Confirm tomorrow's appointment.

Plain language, no workflows

AI is sending a follow-up message…
80%
Of note drafts ready for review
2x
Higher treatment adherence
< 5 min
After-hours response time
100%
Interactions audited
The Problem

Administrative burden burns out therapists

Documentation, between-session messages and care continuity, all compete with therapeutic time.

Lengthy post-session documentation

Structured AI-generated drafts the therapist reviews and approves in minutes.

Between-session messages unanswered

The agent responds empathetically after hours and escalates per your crisis protocols.

Patients dropping out of treatment

Automated between-session check-ins that reinforce adherence and flag warning signs.

Confidentiality hard to guarantee

E2E encryption, role-based access and full audit of every interaction.

Rescheduling that interrupts flow

Patients reschedule on WhatsApp. The calendar updates without interrupting your session.

Capabilities

Built for mental health

AI session notes

Structured, confidential drafts the therapist reviews, edits and approves.

Between-session support

Empathetic after-hours responses with automatic escalation per crisis protocols.

Automated check-ins

Personalised between-visit follow-up that reinforces agreed tasks and adherence.

Recurring appointments

Books weekly or biweekly sessions with automatic confirmation and rescheduling.

Reinforced confidentiality

E2E encryption, granular permissions and audit of every access to sensitive data.

Crisis escalation

Risk signal detection with immediate alert to the therapist per defined rules.

Therapeutic cycle

Care continuity
between every session.

1

First consult

The patient contacts via WhatsApp. Shadia qualifies, books the initial evaluation and captures context.

2

Session

The therapist focuses on therapy. Shadia generates a note draft when the session ends.

3

Between sessions

Automated check-ins, empathetic responses and reminders of agreed tasks.

4

Escalation

Crisis signals detected escalate to the therapist with immediate alert.

5

Continuity

Easy rescheduling and progress tracking throughout treatment.

Confidentiality

Privacy as a priority

Mental health data demands the highest level of protection.

E2E encryption

Conversations and clinical notes encrypted end-to-end.

Minimum access

Each role sees only the information needed for their function.

Full audit trail

Immutable log of access and interactions with timestamps.

Mental health, real scenarios
Between sessions
72h
Average wait between patient message and manual reply
< 5 min
AI agent response time outside clinic hours

“Between sessions, patients need follow-up, not radio silence.”

Shadia responds empathetically after hours, escalates crises per your protocols and logs every interaction for the next session.
FAQ

Frequently asked questions

Does the AI write session notes on its own?
Shadia generates structured drafts the therapist reviews, edits and approves. Clinical decisions always remain human.
How does it handle crisis situations?
You define escalation protocols. Shadia detects risk signals and alerts the therapist immediately with full context.
Is between-session communication confidential?
Yes. E2E encryption, role-based access and full audit logs. We meet health data privacy standards.
Does it work for group therapy or only individual?
Both. Shadia manages individual and group appointments with documentation and follow-up adapted to each modality.

Less admin burden.
More therapeutic time.

Document, follow up and support patients between sessions, without burning out.

Reinforced confidentiality · Setup in 24h